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Danube Tower shop

Visibility Guarantee
Free Return Visit in Case of Limited Visibilty

Take advantage of our Visibility Guarantee from 10:00 AM to 8:00 PM and receive a 100% discount code if visibility is limited during your visit and you cannot see at least two of the following Vienna landmarks:

  • DC Tower

  • Prater / Giant Ferris Wheel

Here’s how it works:

  • If the conditions are met, please contact our front desk immediately after your visit to the Donauturm.

  • You will be asked to fill out  an online form.

  • After processing, you will receive your discount code via email.

  • The discount code is valid for 3 months and allows you to book a free admission ticket for a future visit.

Important notes:

  • Tickets purchased for the day of your visit are non-refundable.

  • Tickets that have already been used/redeemed during your visit cannot be exchanged or refunded.

  • The discount code must be claimed on the same day of your visit – subsequent claims are not possible!

Terms and Conditions:

  • The Visibility Guarantee applies only to admission-tickets purchased at the regular price via the Donauturm online shop.

  • Excluded are free tickets, third-party tickets, school tickets, promotional and special tickets, private and exclusive events,  events with food and beverage services and annual passes.

  • Visibility Guarantee discounts cannot be combined with other offers, discounts, or vouchers.

  • Discount codes are issued only on the day of your visit after completing the form and cannot be claimed retroactively.

  • The discount code allows you to book one free admission ticket for a future date.

  • Unused discount codes expire after the validity date indicated. Extensions are not possible.

  • Extensions of the validity period are not possible.

  • Discount codes are valid for 3 months.

  • Bookings using a Visibility Guarantee discount code must be made via shop.donauturm.at and cannot be redeemed at the front desk.

  • Discount codes can only be used once.

  • Once booked, the date of visit cannot be changed.

  • Lost Visibility Guarantee codes cannot be replaced.