Withdraw from a Contract

You can use this form to withdraw from a contract concluded online with Donauturm, provided that you have a statutory or contractual right of withdrawal. You do not need to provide a reason. Please enter the information required to clearly identify the relevant contract.

Please note: There is generally no statutory right of withdrawal for leisure services scheduled for a specific date or period, particularly admission tickets, slide tickets and event tickets. Nevertheless, your withdrawal declaration will be accepted and reviewed by us.

After submitting the form, you will immediately receive an acknowledgement of receipt by email. This acknowledgement only confirms receipt of your withdrawal declaration. It does not confirm that a right of withdrawal exists in your particular case or that you are entitled to a refund. We will inform you separately about the outcome of our review.

Detailed information about your right of withdrawal, the statutory exceptions and the consequences of withdrawal can be found in our [Withdrawal Information].

You can download the statutory model withdrawal form here:

Download the model withdrawal form

Information about how we process your personal data can be found in ourPrivacy Policy.